Survey: 8 Things That Really Cause Consumers to Complain
In June, Mike Blumenthal takes a deep look at customer complaints with a series of articles. View all of the posts covering strategy, ideas, customer insight,
In June, Mike Blumenthal takes a deep look at customer complaints with a series of articles. View all of the posts covering strategy, ideas, customer insight,
In June, Mike Blumenthal takes a deep look at customer complaints with a series of articles. View all of the posts covering strategy, ideas, customer insight,
In June, Mike Blumenthal takes a deep look at customer complaints with a series of articles. View all of the posts covering strategy, ideas, customer insight,
Have you been paying attention to all of the big and small changes to online reviews over the past year? Your reviews drive so much
For the first time, you open the doors to your first customers. After all of the dreaming, planning, preparation and hundreds of other tasks big
Last week a business, Teter’s Faucet Parts Center in Dallas, reported on the Google My Business forum that they had received a totally unfair review
Update 6/17/20: GatherUp Launches Google Review Attributes Monitoring Recently we started seeing Google “review attributes” (What do you like about this place?) being asked for
As a business owner, it’s important to listen to your customers’ feedback and respond to it appropriately. Customer feedback helps you identify areas of improvement,
SMS usage is increasing. Businesses use texting to stay connected with customers. And consumers prefer text as their communication channel of choice. To increase the
Sending feedback or review requests is a pillar of any online reputation solution. Review quantity can provide plenty of value, such as suppressing the effects
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