How Willing Are Consumers to Leave Reviews Internationally?

Our previous survey results showed clearly that US Consumers have been increasingly embracing the idea of writing reviews not just reading them. As we saw the number of US consumers that never wrote reviews dropped from 58.2% in 2014 to 31.5% today. That raised the question for me of how international consumers compared to those […]

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How Customers Can Build & Defend Your Online Reputation

Here is something you probably see daily online.  An upset customer takes to the Internet to voice their disappointment with a business.  More and more it’s not just on review sites, it’s in your Twitter stream or your Facebook feed. I came across this post on my local community group page this week, the group […]

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Customer Webinar: May 2017 – Tag Testimonial Widget and More New Features!

This month we showed the new Tag Testimonial Widget, which enables you to build out compelling content for your product, service, service area or staff pages which helps you in the search results for your business. We also previewed some of the other things we are working on and answered lots of great questions. Watch […]

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