Customer Webinar October 2017 – New Feedback Flows, New Email and Landing Page Designs, and More…

In this month’s webinar, we showed a whole bunch of new capabilities that we’ve added over the past month, and also unveiled the new Feedback Modes beta, which includes new email and landing page designs, as well as new editors. Watch the webinar video recording to see the demos and discussions New capabilities and features […]

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Give Your Business the Edge By Scheduling a GetFiveStars Customer Success Demo

The goal of the Customer Success department at GetFiveStars is to ensure the success of your business. Two of the most powerful tools we offer are our pre-sales demo and concierge meeting. Businesses that take advantage of these are some of the most successful GetFiveStars users. Let’s take a closer look at each of the […]

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The Consumer Review Fairness Act – You Can’t Use Agreements To Silence Your Customers

The internet has made customer reviews ubiquitous, and smart businesses not only recognize the importance of these reviews, they actively manage them. According to one HBS study, the researcher determined that a one-star increase in Yelp rating leads to a 5-9 percent increase in company revenue. And the NY Times recently published an article about […]

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Something Amazing Happened On The Way To A Google Review

For Barbara Oliver, of Barbara Oliver Jewelry, something amazing happened on the way to a Google review. She got answers to her Google Questions. But not just any answer. Google’s Question & Answer Feature Barbara Oliver, like most small business owners, was alarmed when I called her and described the new Google Question & Answer […]

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