Getting a testimonial from a happy customer is a wonderful feeling. Why not tell the world about it? Our new social sharing feature makes it easy to spread the good word. With one click, you can share your testimonials on Facebook, Twitter, Google+ or LinkedIn. Social Sharing icons are automatically activated and will work out-of-the […]
read more »Kirsty TG Ah summertime. BBQs, hanging out at the beach, and coding up new features. That’s what we’ve been doing – adding, refining and polishing GetFiveStars. If you are a customer of ours, you know we live to add value to GetFiveStars for you every day. Here are some of the things we’ve added recently. […]
read more »Our previous survey results showed clearly that US Consumers have been increasingly embracing the idea of writing reviews not just reading them. As we saw the number of US consumers that never wrote reviews dropped from 58.2% in 2014 to 31.5% today. That raised the question for me of how international consumers compared to those […]
read more »Irene Abdou, a photographer, asked this question on a recent post about how willing folks are to leave a review. And it is a question that more than a few small business folks ask: “I’ve never understood WHY people who are happy, though, still won’t write a review. That would be a great research topic…” 7 […]
read more »We all know that most consumers read reviews. But how many are willing to actually leave reviews? In the U.S., over the past 3 years of conducting our survey, consumers willingness to leave reviews has consistently increased. Survey Results Consumers reporting that they never leave reviews dropped almost in half over the period and those […]
read more »Here is something you probably see daily online. An upset customer takes to the Internet to voice their disappointment with a business. More and more it’s not just on review sites, it’s in your Twitter stream or your Facebook feed. I came across this post on my local community group page this week, the group […]
read more »Every day, we start the morning excited to improve GetFiveStars with new features and capabilities. Our goal is to add value to the product every day, in ways that are meaningful to your business. Here’s an update on what we’ve completed and shipped last month. Take a look, and let us know what else you’d […]
read more »This month we showed the new Tag Testimonial Widget, which enables you to build out compelling content for your product, service, service area or staff pages which helps you in the search results for your business. We also previewed some of the other things we are working on and answered lots of great questions. Watch […]
read more »Using GetFiveStars to collect customer feedback and testimonials provides a great way to understand customer sentiment and to build out content for a strong testimonial page or a location landing page on your own website using our Testimonial Widget. Now it can also be used to build out compelling content for your product, service, service […]
read more »Google has recently update hotel reviews to include much more granular review detail by traveler type about any particular hotel. This was first spotted in testing by Sergey Alakov about a month ago and it has now gone live. Google’s Goal Of Single Source Like many recent Google Local updates of late, this addition appears […]
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