Give Your Business the Edge By Scheduling a GetFiveStars Customer Success Demo

The goal of the Customer Success department at GetFiveStars is to ensure the success of your business. Two of the most powerful tools we offer are our pre-sales demo and concierge meeting. Businesses that take advantage of these are some of the most successful GetFiveStars users. Let’s take a closer look at each of the […]

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The Consumer Review Fairness Act – You Can’t Use Agreements To Silence Your Customers

The internet has made customer reviews ubiquitous, and smart businesses not only recognize the importance of these reviews, they actively manage them. According to one HBS study, the researcher determined that a one-star increase in Yelp rating leads to a 5-9 percent increase in company revenue. And the NY Times recently published an article about […]

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Something Amazing Happened On The Way To A Google Review

For Barbara Oliver, of Barbara Oliver Jewelry, something amazing happened on the way to a Google review. She got answers to her Google Questions. But not just any answer. Google’s Question & Answer Feature Barbara Oliver, like most small business owners, was alarmed when I called her and described the new Google Question & Answer […]

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Customer Webinar: June 2017 – Social Sharing, and Easy Integrations!

This month we talked about “point and click” integrations with GetFiveStars, and social sharing for your testimonials. We also had some great discussions as usual, and answered questions too. Watch the Webinar Recording In the webinar, we went into some details on new integration possibilities, and also showed how the new social sharing features work. […]

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