We are very excited to share that GetFiveStars is out of BETA and now a full fledged Zapier app. Zapier is the fastest and easiest way to integrate GetFiveStars with hundreds of other popular web applications, all without writing a single line of code. Automate Adding Customers To GetFiveStars We have outlined in the past how […]
read more »We are excited to announce we have added many new sites to our options for review monitoring. You have always been able to monitor for new reviews on the core review sites like Google, Facebook, TripAdvisor and YP.com, but we have added over a dozen additional options this month. GetFiveStars now has over 20 […]
read more »We’re excited to announce that we updated our Testimonial Widget and Badges to a new javascript based format. The new code is both faster and is now compatible with many more hosting and CMS platforms. Let’s look at what’s changed and what you need to do to switch. The new widget offers the same functionality […]
read more »The goal of the Customer Success department at GetFiveStars is to ensure the success of your business. Two of the most powerful tools we offer are our pre-sales demo and concierge meeting. Businesses that take advantage of these are some of the most successful GetFiveStars users. Let’s take a closer look at each of the […]
read more »The internet has made customer reviews ubiquitous, and smart businesses not only recognize the importance of these reviews, they actively manage them. According to one HBS study, the researcher determined that a one-star increase in Yelp rating leads to a 5-9 percent increase in company revenue. And the NY Times recently published an article about […]
read more »For Barbara Oliver, of Barbara Oliver Jewelry, something amazing happened on the way to a Google review. She got answers to her Google Questions. But not just any answer. Google’s Question & Answer Feature Barbara Oliver, like most small business owners, was alarmed when I called her and described the new Google Question & Answer […]
read more »We’ve been busy this summer – and not just at BBQs and 4th of July parties! In this month’s webinar we previewed some new capabilities that will be coming within the next few weeks. For example, we showed our new Feedback Flows – which allow you to quickly change your objectives from collecting feedback and […]
read more »This month we talked about “point and click” integrations with GetFiveStars, and social sharing for your testimonials. We also had some great discussions as usual, and answered questions too. Watch the Webinar Recording In the webinar, we went into some details on new integration possibilities, and also showed how the new social sharing features work. […]
read more »Increasingly, consumers are getting in touch with your business directly from the Google search results and not clicking any of the links and local resources. A recent study by MOZ on Google searches revealed that 34% of searches result in no click at all. They are visiting your website less. Yet more “low funnel” consumers […]
read more »First noticed by Chris Barnard, the owner of 1LocalBusiness.com, Google is offering up this very slick way for a small business to leverage their Google reviews – a tool that allows them to print a large poster of their positive review snippets. Available at SmallThanks.WithGoogle.com, a business simply starts typing their business name and selects it […]
read more »