Our team is very excited to release our redesigned navigation menu today. The short version is that all of the sections, pages and names have stayed the same but the design and menu locations have changed. We know that no matter how needed or welcome change is, it’s still can be a jolt at first. […]
read more »I love finding great tools that work incredibly well with our own customer feedback and reviews offering. The combo I’m outlining today will not only make your daily emails look better, it will add action to them as well. This is my email signature. It looks super pro, promotes my latest blog post and also […]
read more »Google announced on the Google My Business Forum today that when owners respond to reviews, the reviewers will now receive notification of that response. From the post: We’re launching notifications to inform your customers when you respond to their reviews, with plans to release mobile push notifications at a later date. When businesses respond to, […]
read more »How your business appears in Google’s mobile search results might make or break your next customer contacting you. While our service offers many components like Net Promoter Score, customer feedback, online review generation, notifications, reporting and more, many customers really value how we help market their business. Our co-founder and local search expert, Mike Blumenthal, […]
read more »Thanks to all of you who attended our April webinar! These webinars are a highlight for us – it’s our chance to connect with you all directly, show what we’re working on, and get your feedback, ideas and suggestions. This month, we talked about a very hot topic – the new Google Terms of Service […]
read more »I’m excited to announce some big changes for our company. As of March 15th, 2018, Aaron Weiche has been promoted to the role of Chief Executive Officer, and I have moved into a new role as Chairman of the Board. Why The Move? A lot of great things have happened for GetFiveStars over the past […]
read more »Sometimes it’s the little things in life that slow us down. As an agency or digital marketer, one of those tasks that falls under the category of incredibly tedious is to find the Google Write a Review link for service area businesses. Chrome Extension For Google Reviews Link At GetFiveStars our support team was struggling […]
read more »Thanks to all of you who attended our March webinar! These webinars are a highlight for us – it’s our chance to connect with you all directly, show what we’re working on, and get your feedback, ideas and suggestions. This month, we talked about 3rd-party online reviews, showed how to monitor them for your location(s), […]
read more »Getting inside the consumer’s head has always been the goal of marketing. More than a few strategies and technologies exist to make this happen, many focused on customer feedback. Finding out exactly what your customer thinks about you is a powerful thing. We know this and it’s why we built a balanced approach in our […]
read more »Our February webinar on the 27th focused on the release of our newly upgraded Review Widget. The biggest item of note is that you can now display 3rd-party reviews from Google, Facebook and TripAdvisor on your own website along with your 1st-party reviews (testimonials). This killer combo of review types will be an awesome addition […]
read more »