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If your business has multiple locations, please view the multi-location pricing plans.
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Multi-location pricing   |   Enterprise & franchise info   |  Agency / reseller pricing

  • choose your plan

  • New Monthly Customer ProfilesEver customer you add is a "new" profile, This number is what you can add each month, not the total.New Monthly Customer Profiles
  • Email RequestsThe number of email requests for customer feedback and reviews you can use per month.Email Requests
  • SMS / Text Request CreditsSend text only or text with image feedback requests. 1 credit for text and 1 credit to send photo.SMS / Text Request Credits
  • Performance & Review ReportsComprehensive reporting on platform performance, NPS scores, comparison reports, review reports and more. Performance & Review Reports
  • Online Review MonitoringOnline Review Monitoring
  • Testimonial WidgetDisplay your positive customer comments on your own website, marked-up with review schema for GoogleTestimonial Widget
  • Custom Survey QuestionsWe allow you to add up to 4 survey questions in addition to the Net Promoter Score question. Custom Survey Questions
  • Captive Wifi PortalHardware device added onto your business wi-fi network to capture customers email when using the Internet.Captive Wifi Portal
  • SupportSupport
  • Automation / IntegrationUse these tech services to populate customers into your account or export data into another platform.Automation / Integration
  • Basic

  • $39.95

    per month, per location

  • New Monthly Customer ProfilesUp to 1,000 new profiles monthly
  • Email Requests1,000 total / 30 per day
  • SMS / Text Request Creditsno
  • Performance & Review Reportsyes
  • Online Review MonitoringMonitor up to 5 sites
  • Testimonial Widgetyes
  • Custom Survey Questionsyes
  • Captive Wifi Portalno
  • SupportUser guide, chat & email
  • Automation / IntegrationZapier Only
  • Pro

  • $75

    per month, per location

  • New Monthly Customer ProfilesUp to 3,500 new profiles monthly
  • Email Requests3,000 total / 100 per day
  • SMS / Text Request Credits1 credit for text message, 1 credit for text image200 SMS credits
  • Performance & Review Reportsyes
  • Online Review MonitoringMonitor up to 5 sites
  • Testimonial Widgetyes
  • Custom Survey Questionsyes
  • Captive Wifi PortalOne-time fee of $200 for the Captive Wifi Portal deviceyes
  • SupportUser guide, chat & email
  • Automation / IntegrationAPI, Zapier & Webhooks
  • Pro Plus

  • $99

    per month, per location

  • New Monthly Customer ProfilesUp to 6,000 new profiles monthly
  • Email Requests4,000 total / 130 per day
  • SMS / Text Request Credits1 credit for text message, 1 credit for text image400 SMS credits
  • Performance & Review Reportsyes
  • Online Review MonitoringMonitor up to 5 sites
  • Testimonial Widgetyes
  • Custom Survey Questionsyes
  • Captive Wifi PortalOne-time fee of $200 for the Captive Wifi Portal deviceyes
  • SupportUser guide, chat & email
  • Automation / IntegrationAPI, Zapier & Webhooks
  • Executive

  • $249

    per month, per location

  • New Monthly Customer ProfilesUp to 10,000 new profiles monthly
  • Email Requests7,500 total / 250 per day
  • SMS / Text Request Credits1 credit for text message, 1 credit for text image1000 SMS credits
  • Performance & Review Reportsyes
  • Online Review MonitoringMonitor up to 5 sites
  • Testimonial Widgetyes
  • Custom Survey Questionsyes
  • Captive Wifi PortalCaptive Wifi Portal device included in monthly feeyes
  • SupportAll support methods & phone
  • Automation / IntegrationAPI, Zapier & Webhooks
  • Up to 750 feedbacks per month analyzed for sentiment, trends and more.Insights Report - Text Analysis

Learn a little more on each plan below to help select which one might be right for you.  If you have questions or want to learn more, please contact us or request a demo so we can assist you.

Basic Plan

The Basic Plan gives you a complete customer feedback and online review platform for your business.  Use email to request feedback from your customers, capture NPS, receive feedback alerts, post testimonials to your website, request reviews from happy customers and measure your success with our reporting tools.

This plan gives you the ability to add 1,000 new customers each month to your account.

Pro Plan

The savvy marketer will appreciate the added tools in this plan to reach more customers in more ways.  Use SMS / Text messages to reach customers on their smartphones with plain text messages or even add an image to your text for stronger branding.

With a one-time fee of $200 you can also integrate our captive Wifi portal at this level to capture customer data in your location when they join your Wifi network.

Reach more customers than the Basic Plan with room to add up to 3,500 new customer profiles each month to your account.

Pro Plus Plan

Pro Plus gives you everything in the Pro Plan but more than doubles the amount of customers you can add to the platform each month to 6,500.  This plan is perfect for high traffic businesses that have strong traffic volumes.

Pro doubles your SMS / Text message credits to 400 to reach more customers on their smartphones.

With a one-time fee of $200 you can also integrate our captive Wifi portal at this level to capture customer data in your location when they join your Wifi network.

Executive Plan

This plan gives you everything we’ve got to help you understand your customers, improve and grow your online reviews.

You get high limits on new monthly customer profiles added to the platform, email requests and SMS credits.  Included in the monthly fee is our Captive Wifi Portal device to gain customer data from those using your in-location Wifi network.

Leverage our reporting capabilities and gain access to our Insights Report that uses AI and text analysis to help structure all of your feedback by sentiment, topics, trends and more.