What your customers say about your business online is as important as ever. But how do you keep track of what they’re saying — and
Over half of consumers research online before they buy so they can make the best decision. So it’s no wonder that the online reputations of
Malicious and fake reviews are more and more common these days. It’s estimated that about 4% of all online reviews are fake, and they can
GatherUp was a sponsor at this year’s Emerging Franchise Conference hosted by the International Franchise Association (IFA). From a fun happy hour to a roundtable
In today’s digital age, online reviews can significantly impact the success of local businesses. Positive reviews can be a boon, drawing in new customers and
In a recent survey we conducted with over a hundred marketing agency professionals, we found an important insight. The second biggest challenge marketing agencies face
As a marketing agency, there are countless services you can offer your clients from social media to to SEO to digital advertising. But one of
If you’re just starting a new business, or you see that your competitors have a sudden influx of Google reviews, it’s understandable to feel anxious
As a digital marketing agency, you offer many services to your clients. One of the most impactful, though, is reputation management services — and choosing
Want to get more reviews but don’t know how? You’re not alone. In our recent survey of 100 local businesses, 74% recognized that reputation management
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Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.