What your customers say about your business online is as important as ever. But how do you keep track of what they’re saying — and
Online reviews come in various forms: good, glowing, negative, and even unfair. Responding correctly to each review is crucial for your business’s success. In this
Your local business needs Google reviews to build trust, generate interest, and convert new customers. But even though some of your customers may leave reviews
It’s important to respond to reviews on Google, whether they’re positive, negative, or neutral. But, if you’re new to managing reviews, you might have some older reviews
In today’s digital age, online reviews wield unparalleled power in shaping consumers’ perceptions of businesses. According to a recent survey conducted by Moz, a staggering
Customer reviews run the gamut from sharing effusive praise and enthusiastic recommendations, to detailing minor complaints and mishaps, to raging about genuine failures. But rest
Our goal is to help you connect with your customers to gain valuable insight on what’s important to them. While you happy customers will help your marketing, your unhappy customers will point out where you can improve and our system will help you communicate with them to keep them with you.
GatherUp will make customer experience the backbone of your business, building a continuous cycle of happy customers and powerful reviews to help you capture your next customer.
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.