Make Using Net Promoter Score Your Small Business’s Next Big Move

Running a small business involves making a lot of decisions on a daily basis, some big and some small.  One decision every successful small business makes on a daily business is to provide great customer service.  But has your business made the decision to capture and evaluate your customer’s experience?  Using Net Promoter Score (NPS) […]

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GetFiveStars Customer Spotlight: Good CitiZEN Dog Training Wows Their 2 Legged Clients

The GetFiveStars Customer Spotlight will periodically highlight one of our customers to find out why their business chose our customer feedback platform, what they like about it, product suggestions, the results and more.  We’ll ask a handful of questions and their answers will be posted un-edited. For our first customer spotlight we talked with Andy […]

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Using Your Favorite Email Service With GetFiveStars

Do you already have an email service you use to communicate with your customers? No problem! GetFiveStars provides a “mail merge” type integration with your favorite email service. Each business location in GetFiveStars has it’s very own customer feedback URL, which you can find in your customer dashboard (here’s how). This takes your customer to […]

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Customer Webinar #3 Recording – Kiosk Mode, New APIs, and More

We’re really enjoying these customer webinars. Each one has been packed with great questions and ideas from our customers. Here’s the recording for today’s webinar: Here’s a quick summary of what we talked about in the webinar: The new Kiosk Mode feature New multi-location business reporting capabilities Tons of new APIs for integrating with your […]

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