New Feature: Twitter Monitoring

We are excited to announce we have added Twitter monitoring for our Pro, Pro Plus and Executive Plan customers.  Basic Plan customers can take advantage of this new feature by upgrading to our Pro Plan which includes SMS feedback requests and the ability to monitor 10 review sites.

In our never ending quest to bring efficiency to building and managing your reputation online, you can now monitor Twitter for up to five keywords.  Monitor your brand mentions by adding any user handles (example: @getfivestars), hashtags or keywords.

Twitter Monitoring Report Set-up

This new feature is already in the platform for customers on our Pro Plan and up. This feature is available at the “location level”, once in a location profile just click on Reports in the platform and select Twitter Report.

Your first step is to click the “Edit” button to add in your keywords to monitor.

twitter monitoring

Enter in up to five (5) keywords, hashtags or Twitter handles, in any combination, that you want to monitor.  Enter just one at a time and hit the “Add” button.  You will see them created below under “Currently Monitoring” and you can remove them by clicking the “x”.

add twitter keywords

One you have added those the report will populate within an hour displaying the tweets mentioning your monitored terms.

tweets

The Twitter Report will update hourly in the platform.

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About the Author

Aaron Weiche
Aaron Weiche is the CMO for GetFiveStars.com, a customer feedback and online review platform. Aaron is a digital marketing veteran of over 15 years growing agencies small and large in executive roles. Building websites since 1998 and a search marketer since 2004, Aaron helped found MnSearch, is a partner at Local University, speaks nationally on reviews, search marketing, web design and mobile.

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