Customer Webinar: August 2017 – New Feedback Flows, GMB Review Responses, and more

We’ve been busy this summer – and not just at BBQs and 4th of July parties! In this month’s webinar we previewed some new capabilities that will be coming within the next few weeks. For example, we showed our new Feedback Flows – which allow you to quickly change your objectives from collecting feedback and testimonials, online reviews or survey questions with the click of a button.

Watch The Webinar Video Recording To See The New Feedback Flows in action:

Respond to Google Reviews From Within GetFiveStars

We also showed a cool new capability we’re finishing up that allows you to respond to Google reviews via your GMB account right from within GetFiveStars. This means you can see the review in our Online Review Monitor, and click on it to respond right there.

New Testimonials Widget Capabilities

The other new capability we talked about was the update to our Testimonials Widget – it’s not fully JavaScript based, which means it is 3x faster and works with ANY platform. Now you can include your testimonials with rich snippets markup directly on your Wix, Weebly, SquareSpace, WordPress or website!

Other new features

We also discussed a huge list of other tweaks and features we shipped in August, such as the new feedback quality scale, that guides people to leave longer and more complete feedback:

View The Webinar Slides

During the webinar, we shared some links and many attendees asked if we could include those in the notes for reference. So will include them here:

Thanks for catching up with us in the August webinar!  We have these webinars monthly – you can watch past ones and join the next on our Webinar page.

p.s. Subscribe to our YouTube Channel! Subscribe here our new YouTube Channel. We promise to keep posting interesting stuff there, including new feature updates, pro tips, webinar recordings and more!

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About the Author

Don is the co-founder of GetFiveStars. Don is a product manager at heart - he loves creating software and refining over and over again to it to make it a pleasure to use. Prior to GetFiveStars , Don was an early member at successful Silicon Valley startups like Interwoven and Expand2Web. His clients have included Red Bull and Microsoft as well. Don lives in the heart of Silicon Valley – San Jose California with his lovely wife and two daughters and loves to travel and surf.

2 thoughts on “Customer Webinar: August 2017 – New Feedback Flows, GMB Review Responses, and more

  1. Jan Wencel - August 31, 2017 at 2:29 pm

    Great thanks from one of your demanding & adoring fans. Your earnest efforts help us to provide better services.

    • Mike Blumenthal - September 2, 2017 at 3:31 pm

      Here’s to working together!


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