New Feature: The Agency Dashboard – Improving Client Management
As a digital marketing agency, clients come to you looking for what they think they need. As a great agency, you offer services and solutions
As a digital marketing agency, clients come to you looking for what they think they need. As a great agency, you offer services and solutions
Data. Data. Data. But not my favorite character from The Goonies, Data. I’m talking about business data, big data, customer experience data. The type of
Today, we launched review monitoring for Facebook Recommendations and added them to our reporting suite. With the recent change from Facebook Reviews to Recommendations we
Customer experience, feedback and online reviews are massively important to any type of business today. The best companies are proactive in engaging their customers and
Your customer’s time is valuable, incredibly valuable. Many companies seem to forget this when it comes to capturing customer feedback using post experience surveys. When
Today we roll out an addition to our reporting suite with our new Success Report. The focus of this report is to bring together all
Our team is very excited to release our redesigned navigation menu today. The short version is that all of the sections, pages and names have
Google announced on the Google My Business Forum today that when owners respond to reviews, the reviewers will now receive notification of that response. From
Our February webinar on the 27th focused on the release of our newly upgraded Review Widget. The biggest item of note is that you can
This is the first post in a three part series on Google Q & A. Part 2 is a Big Guide To Google Q&A and
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GatherUp will make customer experience the backbone of your business, building a continuous cycle of happy customers and powerful reviews to help you capture your next customer.
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.