Category Archives: GetFiveStars Features & Updates

Google to Notify Reviewers of Owner Responses

Google announced on the Google My Business Forum today that when owners respond to reviews, the reviewers will now receive notification of that response. From the post: We’re launching notifications to inform your customers when you respond to their reviews, with plans to release mobile push notifications at a later date. When businesses respond to, […]

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A “Reviews Only” Diet Makes Your Business Unhealthy

Reviews at 3rd-party sites like Google, Facebook and Trip Advisor are no doubt valuable to your business.  Surveys have shown as many as 97% of consumers seek local reviews. Today’s consumer often finds a business, evaluates them and chooses to work with them thanks to the trust built from their reviews. With the opportunity to win […]

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Indiana Attorney General Sues Hotel for Deceptive Review Practices

In what goes down as one of the dumbest review policies and practices ever, a hotel in Indiana solicited reviews from consumers and would then charge them $350 if the guest left a bad review. No surprise then that they were sued in Indiana State Court. Kara Kenney from rtv6 in Indianapolis reported  this week that the […]

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