Category Archives: GetFiveStars Features & Updates

Case Study: In Local Attribution Word of Mouth Dominates

Key Performance Indicators (KPIs) in local digital marketing are an indicator of your marketing success. But KPIs are most valuable of we can ascribe some attribution to them. How many actions actually led to a sale? In the first part of this series we looked at these KPIs for Barbara Oliver Jewelry in Buffalo for for […]

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Car Dealers Fined $3.6 Million For Fake Reviews & Deceptive Practices

Cars play a huge role in the local economy and a large part of every family’s budget. Because of that and the sometime shady practices in the industry, the FTC has, over the past few years fined a number of car dealerships and groups for deceptive advertising or sales practices. Last week the FTC upped their […]

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Feature Update: We’ve Added 4 New Sites To Our Review Monitoring

I’m excited to share that we’ve expanded the online review sites that we monitor for your business locations beyond Google and Facebook by adding additional review sites. We now offer review monitoring for the following reviews sites: Google Facebook Yp.com (new) TripAdvisor (new) Zillow (new) Avvo (new) Adding YP.com for any type of business makes […]

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Google Updates Schema Review Guidelines – Again

With the rollout of the Reviews from Around the web feature showing aggregate review summaries on non-Google reviews in the Knowledge Panel, Google has once again updated their Schema Review Guidelines. The New Google Schema Review Guidelines The new guidelines essentially split the previous single guideline that covered both critic and on-site reviews into two more […]

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Why A Business Needs Reviews Everywhere – Including Your Website

Often I hear from business owners and marketers that they just want Google reviews or just Yelp reviews or just reviews at some vertical site. Google recently rolled out the inclusion of reviews from around the web summaries in the Knowledge Panel and from where I sit, this should make clear that you want reviews at a […]

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Sharing Our Knowledge This Fall At Digital Marketing Conferences

Our team is excited to get out and share our knowledge this 2016 fall season on digital marketing, online reviews, online reputation, mobile and more.  We’d love to see you at one of the many digital marketing conferences we have someone speaking at this fall. Social Media Rockstar Event – September 14th in Minnesota The Social Media […]

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Customer Feedback Locator For Multi-location Businesses And Franchises

I’m excited to share with you another new feature, specifically for our multi-location, franchise and enterprise customers.  Our new Feedback Locator allows a business with multiple locations to offer one easy page for their customers to select which location they want to leave feedback for. The Feedback Locator makes it possible to use one link […]

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