Category Archives: GetFiveStars Tips & Tricks

Understanding Google Schema Guidelines: Review Snippets vs. Critic Reviews

We recently received this question via support:  Google guidelines state the following: “Only include critic reviews that have been directly produced by your site, not reviews from third- party sites or syndicated reviews.” Is it ok to use GetFiveStars’ rich snippet widget? Great question. Google Has 2 Types of Review Guidelines It’s important to understand the two types […]

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Building Customer Feedback Into Customer Stories

The value of customer feedback is exponential. While many businesses look at customer feedback to pick out statements as testimonials or which customers to ask for online reviews, you can take it even further.  Customer feedback can be the spark for your content marketing with customer stories. Uncovering The Bigger Story & Winning More Business You’re asking […]

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One Link That Can Save Your Online Reputation & 4 Ways To Use It

Simplicity often wins out, especially for your customer.  What I’m about to share with you is just plain simple, but something I rarely, if ever, come across.  So why aren’t you asking for customer feedback on your website? A Feedback Link Can Make A World Of Difference What happens when a customer is disappointed or […]

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