Understanding customer sentiment is vital for a business that prioritizes customer experience. Learn how to use GatherUp to better understand your customers.
Kirsty TG Ah summertime. BBQs, hanging out at the beach, and coding up new features. That’s what we’ve been doing – adding, refining and polishing
While GatherUp review notifications have always existed in our reputation management platform, you now have endless options with our launch of custom review notifications. Custom
As a business owner, it’s important to listen to your customers’ feedback and respond to it appropriately. Customer feedback helps you identify areas of improvement,
We understand that time is money when running local businesses, and replying to reviews is a tedious task on a long list of other to-dos.
SMS usage is increasing. Businesses use texting to stay connected with customers. And consumers prefer text as their communication channel of choice. To increase the
Our goal is to help you connect with your customers to gain valuable insight on what’s important to them. While you happy customers will help your marketing, your unhappy customers will point out where you can improve and our system will help you communicate with them to keep them with you.
GatherUp will make customer experience the backbone of your business, building a continuous cycle of happy customers and powerful reviews to help you capture your next customer.
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.